PT/ Housing Support Officer - Moortown

PT/ Housing Support Officer - Moortown

Reference no: Leeds 520586

[temporary, but potentially long term role, subject to extension by the client]

• Where this vacancy is based:  

LS17 6

• What’s involved with this role:

The Housing Support Officer will be responsible to the Assistant Area Manager for all aspects of a generic management service to a specified number of tenants within a patch of the neighbourhood including responsibility for the local environment.

To work as an effective member of a team to help deliver excellent services to tenants and other customers and meet key performance targets.

To fully support tenants in all aspects of Housing Management as a prevention to enforcement action, but consistently enforce Tenancy Conditions where support has not lead to improvement.

Specific to this role:

You must be confident with visiting tenants regarding arrears matters and asking for proof of ID to show it is the correct tenant on our records. You will need to have a car.

N.B. – If, when replying, you fail to quote the Job Title & Vacancy Reference No. your application will be AUTOMATICALLY REJECTED.

• Giving yourself the best chance of success:

1. Please make sure that your CV is up to date and explains any gaps in employment.
2. Your CV must cover the “Essential Requirements” (see below) of the role, including any CRB details and other qualifications called for.
3. Your CV should also state that you are available to start work immediately OR at short notice.
4. WE CANNOT USE INFORMATION IN COVERING LETTERS, SO YOUR CV MUST WORK AS A STANDALONE DOCUMENT
5. We recommend that you consider sending us (see * below) a suitably ‘tailored’ CV for each role that you apply for, listing somewhere near the top of your CV any key skills, experience and qualifications that relate specifically to this vacancy.

•  “Essentials” – The following requirements must be highlighted  on your CV itself and NOT in a covering letter:

1. UK working experience
2. Availability to work – CV should state either immediate or at short notice
3. Minimum of 12 months recent support experience within a housing organisation, preferably within a similar role and ideally within a public sector organisation
4. Ability and confidence to confront tenants regarding rental arrears and demand proof of I/D
5. Microsoft Office skills

• Other preferable/desirable details to include on your CV, if applicable:

1. Any local authority experience
2. Any relevant qualifications held or being studied for

• Client: Public sector organisation

• Division(s)/Disciplines involved: Housing Services/Property Management

• Anticipated Length of Assignment:  All of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis. This opening assignment is for 3+ months.

• Hours per week: 15 Thursday – Friday, normal working hours

Please do not contact us requesting progress updates.

We read every CV sent to us, but due to high volumes are not able to respond to all unsuccessful applications, particularly where CVs do not address the “essentials” requested. You will, however, always hear from us by email if we are able to take your CV forward to the next stage.

Please note that we check all ads at least once per day to ensure that the underlying roles remain live.

*If you wish to send a CV through to us that has been modified for this particular role then, as an alternative to applying on line, you may email it straight through to: 

 jobs@triumph.gb.com 

…….but you must always remember to quote the reference number for the job in question, without which we will be unable to match your CV to the vacancy, given the number of applications that we receive each day. Please do note, however, that if the vacancy is no longer showing on the site it will no longer be live and you won’t necessarily get a reply from us if that is the case. 

Triumph Consultants Limited