• What’s involved:

1. To collate and produce performance reports, KPIs, Balanced Scorecards, and information relating to quality, customer satisfaction and delivery of services for managers and relevant Board

2. To assist with the implementation and monitoring of the performance indicator framework  across the Group

3. To provide guidance for internal customers on the performance frameworks,  monitoring mechanisms and regulatory requirements in relation to statutory performance indicators

4. To benchmark performance against national and peer group statistics

5. To prepare, co-ordinate and submit the Housing Corporation’s Regulatory Statistical Return (RSR) forms

6. To co-ordinate the completion of local authority statistical returns.

7. To attend Senior Management Team meetings to present KPI reports

8. To develop effective performance monitoring processes to assess and monitor the quality of the services provided by the Group Partners and analyse to determine trends

• “Essentials”: Sorry, but your application will be automatically deleted unless your CV clearly shows the following:

- minimum of 2 years performance management experience within a social housing or local authority or other public sector organisation
- strong MS Excel skills
- demonstrable experience in working within a statistical analysis environment

• Other useful, but non-essential, details to include on your CV, if applicable:

- any housing association experience

• Client: Housing Association

• Division: Performance and Policy

• Anticipated Length of Assignment:  3 months initially, though considered likely to be extended.

• Hours per week: 21, flexitime

Triumph Consultants Limited: www.triumph.gb.com